Refund policy

1. Cancel anytime

Plans are billed monthly or annually, in advance for the billing period. You can cancel at any time in the customer portal (Billing in the app). The cancellation takes effect at the end of the current billing period (for annual plans: the end of the paid year); you keep access until then and are not charged again.

2. 14-day money-back guarantee

Try any paid plan for 14 days. If it is not right for you, email us within 14 days of your first payment and we refund it in full. No questions asked. The money-back guarantee applies once per customer, to the first payment of your first plan, whether you pay monthly or annually: a first annual payment is also refunded in full within 14 days.

After that, renewals and annual payments are not refunded, in full or pro rata, because you can cancel at any time before the next charge. We still refund in full when you were charged in error (for example a duplicate charge, or a renewal after you had cancelled) or when the service did not work as described and we could not fix it.

• Email support@huntr-app.com from your account email with the invoice number (in the Paddle receipt) and a short reason, or contact Paddle directly at paddle.net.
• Approved refunds are issued by Paddle to the original payment method. How long it takes to appear depends on your bank or card provider.
• A refunded subscription is cancelled; your account moves to the free plan and your data stays until you delete it.

3. Plan changes

Upgrades and downgrades are prorated by Paddle at the time of the change. Unused time on the old plan is credited, not paid out.

4. Your other rights

Purchases are made from Paddle under Paddle's Buyer Terms (paddle.com/legal/checkout-buyer-terms). Nothing in this policy limits rights you have under those terms or under mandatory law.

5. Contact

Questions about a charge: support@huntr-app.com. Operator details are in the imprint.